2020 Western Star 4700 | 2020 Western Star 5700 | 2021 Western Star 5700 | 2021 Western Star 4700 | 2019 Western Star 4700 | 2019 Western Star 5700 — Electrical system: wiring
Published May 19, 2020 · Recall initiated: May 18, 2020
Summary
NHTSA records recall 20V281000, published May 19, 2020 and initiated May 18, 2020. Recalling firm: Daimler Trucks North America, LLC; 2020 Western Star 4700 | 2020 Western Star 5700 | 2021 Western Star 5700 | 2021 Western Star 4700 | 2019 Western Star 4700 | 2019 Western Star 5700 — Electrical system: wiring.
What's the hazard
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
What to do
DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.
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Recall details
- Brand
- WESTERN STAR
- Model
- 4700
- Manufacturer
- Daimler Trucks North America, LLC
- Lot
- 2020 WESTERN STAR 4700 | 2020 WESTERN STAR 5700 | 2021 WESTERN STAR 5700 | 2021 WESTERN STAR 4700 | 2019 WESTERN STAR 4700 | 2019 WESTERN STAR 5700
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Western Star 4700 | 2020 Western Star 5700 | 2021 Western Star 5700 | 2021 Western Star 4700 | 2019 Western Star 4700 | 2019 Western Star 5700 — Electrical system: wiring recalled?
Yes. NHTSA published recall 20V281000 on May 19, 2020. Reported hazard: Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
What should I do if I have this product?
DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: WESTERN STAR. Model: 4700.