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NHTSANHTSA · Vehicles·Recall number 20V324000

2020 Chevrolet Silverado 3500 | 2020 Chevrolet Silverado 2500 | 2020 Gmc Sierra 3500 | 2020 Gmc Sierra 2500 — Latches/locks/linkages: hood: latch

Published June 4, 2020 · Recall initiated: June 4, 2020

Summary

NHTSA records recall 20V324000, published June 4, 2020. Recalling firm: General Motors, LLC; 2020 Chevrolet Silverado 3500 | 2020 Chevrolet Silverado 2500 | 2020 Gmc Sierra 3500 | 2020 Gmc Sierra 2500 — Latches/locks/linkages: hood: latch.

What's the hazard

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.

What to do

GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.

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Recall details

Brand
CHEVROLET
Model
SILVERADO 3500
Manufacturer
General Motors, LLC
Lot
2020 CHEVROLET SILVERADO 3500 | 2020 CHEVROLET SILVERADO 2500 | 2020 GMC SIERRA 3500 | 2020 GMC SIERRA 2500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2020 Chevrolet Silverado 3500 | 2020 Chevrolet Silverado 2500 | 2020 Gmc Sierra 3500 | 2020 Gmc Sierra 2500 — Latches/locks/linkages: hood: latch recalled?

Yes. NHTSA published recall 20V324000 on June 4, 2020. Reported hazard: General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.

What should I do if I have this product?

GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: CHEVROLET. Model: SILVERADO 3500.

View official NHTSA notice(opens on nhtsa.gov)