2019 Entegra Qwest | 2021 Jayco Melbourne | 2019 Jayco Melbourne | 2020 Jayco Melbourne Prestige | 2019 Jayco Melbourne Prestige | 2020 Entegra Qwest | 2020 Jayco Melbourne | 2021 Jayco Melbourne Prestige — Equipment: other: owners/service/other manual
Published June 5, 2020 · Recall initiated: June 5, 2020
Summary
NHTSA records recall 20V327000, published June 5, 2020. Recalling firm: Jayco, Inc.; 2019 Entegra Qwest | 2021 Jayco Melbourne | 2019 Jayco Melbourne | 2020 Jayco Melbourne Prestige | 2019 Jayco Melbourne Prestige | 2020 Entegra Qwest | 2020 Jayco Melbourne | 2021 Jayco Melbourne Prestige — Equipment: other: owners/service/other manual.
What's the hazard
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
What to do
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
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Recall details
- Brand
- ENTEGRA
- Model
- QWEST
- Manufacturer
- Jayco, Inc.
- Lot
- 2019 ENTEGRA QWEST | 2021 JAYCO MELBOURNE | 2019 JAYCO MELBOURNE | 2020 JAYCO MELBOURNE PRESTIGE | 2019 JAYCO MELBOURNE PRESTIGE | 2020 ENTEGRA QWEST | 2020 JAYCO MELBOURNE | 2021 JAYCO MELBOURNE PRESTIGE
- Risk classification
- V
- Country
- US
Related recalls
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- NHTSA2027 Entegra Qwest | 2027 Jayco Melbourne Prestige — Electrical system: instrument cluster/panelAugust 31, 2026
- NHTSA2025 Entegra Reatta Xl | 2026 Entegra Cornerstone Reserve | 2025 Entegra Reatta | 2026 Entegra Anthem | 2025July 27, 2026
- NHTSA2026 Entegra Anthem — Equipment: other: labelsJuly 27, 2026
- NHTSA2019 Honda Clarity Fuel Cell | 2019 Honda Clarity Plug-In Hybrid | 2019 Honda Clarity Electric — Seat belts:June 5, 2020
- NHTSA2020 Mercedes-Benz E 450 | 2020 Mercedes-Benz Glc 300 | 2020 Mercedes-Benz Amg E63s | 2020 Mercedes-Benz AmgJune 5, 2020
Questions about this recall
Was 2019 Entegra Qwest | 2021 Jayco Melbourne | 2019 Jayco Melbourne | 2020 Jayco Melbourne Prestige | 2019 Jayco Melbourne Prestige | 2020 Entegra Qwest | 2020 Jayco Melbourne | 2021 Jayco Melbourne Prestige — Equipment: other: owners/service/other manual recalled?
Yes. NHTSA published recall 20V327000 on June 5, 2020. Reported hazard: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
What should I do if I have this product?
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: ENTEGRA. Model: QWEST.