2014 Ford C-Max | 2011 Ford Fiesta | 2012 Ford Focus | 2015 Ford C-Max | 2013 Ford Fusion | 2013 Lincoln Mkz | 2014 Ford Focus | 2013 Ford Focus | 2014 Ford Fusion | 2014 Lincoln Mkz | 2012 Ford Fiesta | 2015 Ford Focus | 2013 Ford Fiesta | 2013 Ford C-Max | 2014 Ford Transit Connect | 2015 Ford Transit Connect | 2015 Lincoln Mkc | 2016 Ford Transit Connect | 2013 Ford Escape | 2014 Ford Escape — Latches/locks/linkages: doors: latch
Published June 9, 2020 · Recall initiated: June 8, 2020
Summary
NHTSA records recall 20V331000, published June 9, 2020 and initiated June 8, 2020. Recalling firm: Ford Motor Company; 2014 Ford C-Max | 2011 Ford Fiesta | 2012 Ford Focus | 2015 Ford C-Max | 2013 Ford Fusion | 2013 Lincoln Mkz | 2014 Ford Focus | 2013 Ford Focus | 2014 Ford Fusion | 2014 Lincoln Mkz | 2012 Ford Fiesta | 2015 Ford Focus | 2013 Ford Fiesta | 2013 Ford C-Max | 2014 Ford Transit Connect | 2015 Ford Transit Connect | 2015 Lincoln Mkc | 2016 Ford Transit Connect | 2013 Ford Escape | 2014 Ford Escape — Latches/locks/linkages: doors: latch.
What's the hazard
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
What to do
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
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Recall details
- Brand
- FORD
- Model
- C-MAX
- Manufacturer
- Ford Motor Company
- Lot
- 2014 FORD C-MAX | 2011 FORD FIESTA | 2012 FORD FOCUS | 2015 FORD C-MAX | 2013 FORD FUSION | 2013 LINCOLN MKZ | 2014 FORD FOCUS | 2013 FORD FOCUS | 2014 FORD FUSION | 2014 LINCOLN MKZ | 2012 FORD FIESTA | 2015 FORD FOCUS | 2013 FORD FIESTA | 2013 FORD C-MAX | 2014 FORD TRANSIT CONNECT | 2015 FORD TRANSIT CONNECT | 2015 LINCOLN MKC | 2016 FORD TRANSIT CONNECT | 2013 FORD ESCAPE | 2014 FORD ESCAPE
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2014 Ford C-Max | 2011 Ford Fiesta | 2012 Ford Focus | 2015 Ford C-Max | 2013 Ford Fusion | 2013 Lincoln Mkz | 2014 Ford Focus | 2013 Ford Focus | 2014 Ford Fusion | 2014 Lincoln Mkz | 2012 Ford Fiesta | 2015 Ford Focus | 2013 Ford Fiesta | 2013 Ford C-Max | 2014 Ford Transit Connect | 2015 Ford Transit Connect | 2015 Lincoln Mkc | 2016 Ford Transit Connect | 2013 Ford Escape | 2014 Ford Escape — Latches/locks/linkages: doors: latch recalled?
Yes. NHTSA published recall 20V331000 on June 9, 2020. Reported hazard: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
What should I do if I have this product?
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: C-MAX.