2015 Jeep Cherokee | 2014 Jeep Cherokee | 2016 Jeep Cherokee | 2017 Jeep Cherokee — Power train: driveline: differential unit
Published June 11, 2020 · Recall initiated: June 11, 2020
Summary
NHTSA records recall 20V343000, published June 11, 2020. Recalling firm: Chrysler (FCA US, LLC); 2015 Jeep Cherokee | 2014 Jeep Cherokee | 2016 Jeep Cherokee | 2017 Jeep Cherokee — Power train: driveline: differential unit.
What's the hazard
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
What to do
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
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Recall details
- Brand
- JEEP
- Model
- CHEROKEE
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2015 JEEP CHEROKEE | 2014 JEEP CHEROKEE | 2016 JEEP CHEROKEE | 2017 JEEP CHEROKEE
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2015 Jeep Cherokee | 2014 Jeep Cherokee | 2016 Jeep Cherokee | 2017 Jeep Cherokee — Power train: driveline: differential unit recalled?
Yes. NHTSA published recall 20V343000 on June 11, 2020. Reported hazard: Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
What should I do if I have this product?
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: JEEP. Model: CHEROKEE.