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NHTSANHTSA · Vehicles·Recall number 20V373000

2019 Toyota Rav4 | 2020 Toyota Rav4 Hybrid | 2020 Toyota Rav4 — Steering: electric power assist system

Published June 25, 2020 · Recall initiated: June 24, 2020

Summary

NHTSA records recall 20V373000, published June 25, 2020 and initiated June 24, 2020. Recalling firm: Toyota Motor Corporation; 2019 Toyota Rav4 | 2020 Toyota Rav4 Hybrid | 2020 Toyota Rav4 — Steering: electric power assist system.

What's the hazard

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

What to do

Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

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Recall details

Brand
TOYOTA
Model
RAV4
Manufacturer
Toyota Motor Corporation
Lot
2019 TOYOTA RAV4 | 2020 TOYOTA RAV4 HYBRID | 2020 TOYOTA RAV4
Risk classification
V
Country
US

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Questions about this recall

Was 2019 Toyota Rav4 | 2020 Toyota Rav4 Hybrid | 2020 Toyota Rav4 — Steering: electric power assist system recalled?

Yes. NHTSA published recall 20V373000 on June 25, 2020. Reported hazard: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

What should I do if I have this product?

Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: TOYOTA. Model: RAV4.

View official NHTSA notice(opens on nhtsa.gov)