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NHTSANHTSA · Vehicles·Recall number 20V388000

2020 Jayco Melbourne Prestige | 2020 Entegra Qwest | 2019 Jayco Melbourne Prestige | 2021 Jayco Melbourne | 2019 Jayco Melbourne | 2019 Entegra Qwest | 2020 Jayco Melbourne | 2021 Jayco Melbourne Prestige | 2021 Entegra Qwest — Structure: frame and members: underbody shields

Published July 2, 2020 · Recall initiated: July 2, 2020

Summary

NHTSA records recall 20V388000, published July 2, 2020. Recalling firm: Jayco, Inc.; 2020 Jayco Melbourne Prestige | 2020 Entegra Qwest | 2019 Jayco Melbourne Prestige | 2021 Jayco Melbourne | 2019 Jayco Melbourne | 2019 Entegra Qwest | 2020 Jayco Melbourne | 2021 Jayco Melbourne Prestige | 2021 Entegra Qwest — Structure: frame and members: underbody shields.

What's the hazard

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

What to do

Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

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Recall details

Brand
JAYCO
Model
MELBOURNE PRESTIGE
Manufacturer
Jayco, Inc.
Lot
2020 JAYCO MELBOURNE PRESTIGE | 2020 ENTEGRA QWEST | 2019 JAYCO MELBOURNE PRESTIGE | 2021 JAYCO MELBOURNE | 2019 JAYCO MELBOURNE | 2019 ENTEGRA QWEST | 2020 JAYCO MELBOURNE | 2021 JAYCO MELBOURNE PRESTIGE | 2021 ENTEGRA QWEST
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2020 Jayco Melbourne Prestige | 2020 Entegra Qwest | 2019 Jayco Melbourne Prestige | 2021 Jayco Melbourne | 2019 Jayco Melbourne | 2019 Entegra Qwest | 2020 Jayco Melbourne | 2021 Jayco Melbourne Prestige | 2021 Entegra Qwest — Structure: frame and members: underbody shields recalled?

Yes. NHTSA published recall 20V388000 on July 2, 2020. Reported hazard: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

What should I do if I have this product?

Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: JAYCO. Model: MELBOURNE PRESTIGE.

View official NHTSA notice(opens on nhtsa.gov)