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NHTSANHTSA · Vehicles·Recall number 20V428000

2021 Keystone Impact | 2021 Keystone Fuzion | 2020 Keystone Impact | 2020 Keystone Fuzion — Electrical system: wiring

Published July 24, 2020 · Recall initiated: July 24, 2020

Summary

NHTSA records recall 20V428000, published July 24, 2020. Recalling firm: Keystone RV Company; 2021 Keystone Impact | 2021 Keystone Fuzion | 2020 Keystone Impact | 2020 Keystone Fuzion — Electrical system: wiring.

What's the hazard

Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

What to do

Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

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Recall details

Brand
KEYSTONE
Model
IMPACT
Manufacturer
Keystone RV Company
Lot
2021 KEYSTONE IMPACT | 2021 KEYSTONE FUZION | 2020 KEYSTONE IMPACT | 2020 KEYSTONE FUZION
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 Keystone Impact | 2021 Keystone Fuzion | 2020 Keystone Impact | 2020 Keystone Fuzion — Electrical system: wiring recalled?

Yes. NHTSA published recall 20V428000 on July 24, 2020. Reported hazard: Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

What should I do if I have this product?

Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: KEYSTONE. Model: IMPACT.

View official NHTSA notice(opens on nhtsa.gov)