2019 Mercedes-Benz Cls 450 | 2018 Mercedes-Benz E 300 | 2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz E 300 | 2019 Mercedes-Benz E 450 | 2019 Mercedes-Benz S 450 | 2018 Mercedes-Benz E 400 | 2017 Mercedes-Benz E300 | 2018 Mercedes-Benz S560 | 2019 Mercedes-Benz S560 — Electrical system: software
Published July 31, 2020 · Recall initiated: July 31, 2020
Summary
NHTSA records recall 20V449000, published July 31, 2020. Recalling firm: Mercedes-Benz USA, LLC; 2019 Mercedes-Benz Cls 450 | 2018 Mercedes-Benz E 300 | 2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz E 300 | 2019 Mercedes-Benz E 450 | 2019 Mercedes-Benz S 450 | 2018 Mercedes-Benz E 400 | 2017 Mercedes-Benz E300 | 2018 Mercedes-Benz S560 | 2019 Mercedes-Benz S560 — Electrical system: software.
What's the hazard
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
What to do
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Get an email if MERCEDES-BENZ has another recall
Free. We only write when there's a new recall that matches. Unsubscribe in one click.
Recall details
- Brand
- MERCEDES-BENZ
- Model
- CLS 450
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2019 MERCEDES-BENZ CLS 450 | 2018 MERCEDES-BENZ E 300 | 2019 MERCEDES-BENZ C 300 | 2019 MERCEDES-BENZ E 300 | 2019 MERCEDES-BENZ E 450 | 2019 MERCEDES-BENZ S 450 | 2018 MERCEDES-BENZ E 400 | 2017 MERCEDES-BENZ E300 | 2018 MERCEDES-BENZ S560 | 2019 MERCEDES-BENZ S560
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2024 Mercedes-Benz Amg Cle53 4matic+ | 2023 Mercedes-Benz Amg C43 4matic | 2025 Mercedes-Benz Gla 250 4matic |July 27, 2026
- NHTSA2026 Mercedes-Benz Gle 450 4matic Coupe | 2026 Mercedes Benz Amg Gle53 4matic+ Coupe | 2026 Mercedes Benz AmgJune 1, 2026
- NHTSA2026 Mercedes-Benz Cla 350 4matic (Ev) | 2026 Mercedes-Benz Cla 250+ (Ev) — Seat belts: front: retractorMay 4, 2026
- NHTSA2025 Mercedes-Benz Glc 300 | 2026 Mercedes-Benz Glc 300 4matic | 2026 Mercedes-Benz C 300 4matic | 2025May 4, 2026
- NHTSA2020 Xtreme Outdoors Little Guy Mini Max — TiresJuly 31, 2020
- NHTSA2020 Autocar Xpeditor | 2018 Autocar Xpeditor | 2019 Autocar Xpeditor | 2021 Autocar Xpeditor — Parking brakeJuly 31, 2020
Questions about this recall
Was 2019 Mercedes-Benz Cls 450 | 2018 Mercedes-Benz E 300 | 2019 Mercedes-Benz C 300 | 2019 Mercedes-Benz E 300 | 2019 Mercedes-Benz E 450 | 2019 Mercedes-Benz S 450 | 2018 Mercedes-Benz E 400 | 2017 Mercedes-Benz E300 | 2018 Mercedes-Benz S560 | 2019 Mercedes-Benz S560 — Electrical system: software recalled?
Yes. NHTSA published recall 20V449000 on July 31, 2020. Reported hazard: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
What should I do if I have this product?
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: CLS 450.