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NHTSANHTSA · Vehicles·Recall number 20V505000

2020 Audi Q5 | 2020 Audi Sq5 | 2020 Volkswagen Atlas Cross Sport | 2021 Volkswagen Atlas | 2020 Volkswagen Tiguan | 2020 Volkswagen Jetta — Seats

Published August 27, 2020 · Recall initiated: August 26, 2020

Summary

NHTSA records recall 20V505000, published August 27, 2020 and initiated August 26, 2020. Recalling firm: Volkswagen Group of America, Inc.; 2020 Audi Q5 | 2020 Audi Sq5 | 2020 Volkswagen Atlas Cross Sport | 2021 Volkswagen Atlas | 2020 Volkswagen Tiguan | 2020 Volkswagen Jetta — Seats.

What's the hazard

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

What to do

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

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Recall details

Brand
AUDI
Model
Q5
Manufacturer
Volkswagen Group of America, Inc.
Lot
2020 AUDI Q5 | 2020 AUDI SQ5 | 2020 VOLKSWAGEN ATLAS CROSS SPORT | 2021 VOLKSWAGEN ATLAS | 2020 VOLKSWAGEN TIGUAN | 2020 VOLKSWAGEN JETTA
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2020 Audi Q5 | 2020 Audi Sq5 | 2020 Volkswagen Atlas Cross Sport | 2021 Volkswagen Atlas | 2020 Volkswagen Tiguan | 2020 Volkswagen Jetta — Seats recalled?

Yes. NHTSA published recall 20V505000 on August 27, 2020. Reported hazard: Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

What should I do if I have this product?

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: AUDI. Model: Q5.

View official NHTSA notice(opens on nhtsa.gov)