2018 Newmar New Aire | 2019 Newmar Mountain Aire | 2019 Newmar Essex | 2019 Newmar Ventana | 2019 Newmar Dutch Star | 2019 Newmar New Aire | 2019 Newmar London Aire | 2018 Newmar Essex — Electrical system: software
Published August 27, 2020 · Recall initiated: August 27, 2020
Summary
NHTSA records recall 20V509000, published August 27, 2020. Recalling firm: Newmar Corporation; 2018 Newmar New Aire | 2019 Newmar Mountain Aire | 2019 Newmar Essex | 2019 Newmar Ventana | 2019 Newmar Dutch Star | 2019 Newmar New Aire | 2019 Newmar London Aire | 2018 Newmar Essex — Electrical system: software.
What's the hazard
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays.
What to do
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
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Recall details
- Brand
- NEWMAR
- Model
- NEW AIRE
- Manufacturer
- Newmar Corporation
- Lot
- 2018 NEWMAR NEW AIRE | 2019 NEWMAR MOUNTAIN AIRE | 2019 NEWMAR ESSEX | 2019 NEWMAR VENTANA | 2019 NEWMAR DUTCH STAR | 2019 NEWMAR NEW AIRE | 2019 NEWMAR LONDON AIRE | 2018 NEWMAR ESSEX
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2026 Newmar Freedom Aire — Equipment: other: labelsApril 29, 2026
- NHTSA2026 Newmar Freedom Aire — Structure: bodyApril 29, 2026
- NHTSA2019 Newmar Bay Star | 2025 Newmar Bay Star Sport | 2022 Newmar Bay Star Sport | 2023 Newmar Bay Star Sport |February 25, 2026
- NHTSA2026 Newmar Freedom Aire — Electrical system: wiringFebruary 25, 2026
- NHTSA2016 Vac-Tron Htv 573 Pto | 2016 Vac-Tron Htv 873 Pto | 2020 Vac-Tron Htv 373 Pto | 2015 Vac-Tron Htv 573 PtoAugust 27, 2020
- NHTSA2019 Vac-Tron Htv 373 Pto | 2018 Vac-Tron Htv 373 Pto | 2016 Vac-Tron Jtv 873 Pto | 2017 Vac-Tron Jtv 873 PtoAugust 27, 2020
Questions about this recall
Was 2018 Newmar New Aire | 2019 Newmar Mountain Aire | 2019 Newmar Essex | 2019 Newmar Ventana | 2019 Newmar Dutch Star | 2019 Newmar New Aire | 2019 Newmar London Aire | 2018 Newmar Essex — Electrical system: software recalled?
Yes. NHTSA published recall 20V509000 on August 27, 2020. Reported hazard: Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays.
What should I do if I have this product?
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: NEWMAR. Model: NEW AIRE.