2019 Ram 3500 | 2020 Ram 5500 | 2020 Ram 4500 | 2020 Ram 3500 | 2019 Ram 4500 | 2019 Ram 5500 — Engine and engine cooling: engine: oil/lubrication
Published August 27, 2020 · Recall initiated: August 27, 2020
Summary
NHTSA records recall 20V511000, published August 27, 2020. Recalling firm: Chrysler (FCA US, LLC); 2019 Ram 3500 | 2020 Ram 5500 | 2020 Ram 4500 | 2020 Ram 3500 | 2019 Ram 4500 | 2019 Ram 5500 — Engine and engine cooling: engine: oil/lubrication.
What's the hazard
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
What to do
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
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Recall details
- Brand
- RAM
- Model
- 3500
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2019 RAM 3500 | 2020 RAM 5500 | 2020 RAM 4500 | 2020 RAM 3500 | 2019 RAM 4500 | 2019 RAM 5500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Ram 3500 | 2020 Ram 5500 | 2020 Ram 4500 | 2020 Ram 3500 | 2019 Ram 4500 | 2019 Ram 5500 — Engine and engine cooling: engine: oil/lubrication recalled?
Yes. NHTSA published recall 20V511000 on August 27, 2020. Reported hazard: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
What should I do if I have this product?
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: RAM. Model: 3500.