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NHTSANHTSA · Vehicles·Recall number 20V554000

2019 Isuzu Ftr | 2018 Chevrolet 6500xd | 2019 Chevrolet 6500xd | 2020 Chevrolet 6500xd | 2020 Isuzu Ftr | 2021 Isuzu Ftr | 2021 Chevrolet 6500xd | 2018 Isuzu Ftr — Electrical system: starter assembly

Published September 11, 2020 · Recall initiated: September 11, 2020

Summary

NHTSA records recall 20V554000, published September 11, 2020. Recalling firm: Isuzu Motors Limited; 2019 Isuzu Ftr | 2018 Chevrolet 6500xd | 2019 Chevrolet 6500xd | 2020 Chevrolet 6500xd | 2020 Isuzu Ftr | 2021 Isuzu Ftr | 2021 Chevrolet 6500xd | 2018 Isuzu Ftr — Electrical system: starter assembly.

What's the hazard

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

What to do

Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.

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Recall details

Brand
ISUZU
Model
FTR
Manufacturer
Isuzu Motors Limited
Lot
2019 ISUZU FTR | 2018 CHEVROLET 6500XD | 2019 CHEVROLET 6500XD | 2020 CHEVROLET 6500XD | 2020 ISUZU FTR | 2021 ISUZU FTR | 2021 CHEVROLET 6500XD | 2018 ISUZU FTR
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Isuzu Ftr | 2018 Chevrolet 6500xd | 2019 Chevrolet 6500xd | 2020 Chevrolet 6500xd | 2020 Isuzu Ftr | 2021 Isuzu Ftr | 2021 Chevrolet 6500xd | 2018 Isuzu Ftr — Electrical system: starter assembly recalled?

Yes. NHTSA published recall 20V554000 on September 11, 2020. Reported hazard: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

What should I do if I have this product?

Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: ISUZU. Model: FTR.

View official NHTSA notice(opens on nhtsa.gov)