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NHTSANHTSA · Vehicles·Recall number 20V582000

2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2018 Ram Promaster | 2019 Ram Promaster | 2014 Ram Promaster — Power train: automatic transmission: lever and linkage: column shift

Published September 25, 2020 · Recall initiated: October 15, 2020

Summary

NHTSA records recall 20V582000, published September 25, 2020 and initiated October 15, 2020. Recalling firm: Chrysler (FCA US, LLC); 2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2018 Ram Promaster | 2019 Ram Promaster | 2014 Ram Promaster — Power train: automatic transmission: lever and linkage: column shift.

What's the hazard

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

What to do

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

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Recall details

Brand
RAM
Model
PROMASTER
Manufacturer
Chrysler (FCA US, LLC)
Lot
2015 RAM PROMASTER | 2016 RAM PROMASTER | 2017 RAM PROMASTER | 2018 RAM PROMASTER | 2019 RAM PROMASTER | 2014 RAM PROMASTER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2015 Ram Promaster | 2016 Ram Promaster | 2017 Ram Promaster | 2018 Ram Promaster | 2019 Ram Promaster | 2014 Ram Promaster — Power train: automatic transmission: lever and linkage: column shift recalled?

Yes. NHTSA published recall 20V582000 on September 25, 2020. Reported hazard: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

What should I do if I have this product?

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: PROMASTER.

View official NHTSA notice(opens on nhtsa.gov)