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NHTSANHTSA · Vehicles·Recall number 20V592000

2019 Utilimaster Ram Promaster | 2015 Utilimaster Ram Promaster | 2016 Utilimaster Ram Promaster | 2017 Utilimaster Ram Promaster | 2018 Utilimaster Ram Promaster — Power train: automatic transmission: lever and linkage: column shift

Published September 28, 2020 · Recall initiated: September 28, 2020

Summary

NHTSA records recall 20V592000, published September 28, 2020. Recalling firm: Shyft Group; 2019 Utilimaster Ram Promaster | 2015 Utilimaster Ram Promaster | 2016 Utilimaster Ram Promaster | 2017 Utilimaster Ram Promaster | 2018 Utilimaster Ram Promaster — Power train: automatic transmission: lever and linkage: column shift.

What's the hazard

Shyft Group (Shyft) is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

What to do

Shyft will notify owners, and FCA dealers will replace the transmission shift cable, free of charge. The recall began December 21, 2020. Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08.

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Recall details

Brand
UTILIMASTER
Model
RAM PROMASTER
Manufacturer
Shyft Group
Lot
2019 UTILIMASTER RAM PROMASTER | 2015 UTILIMASTER RAM PROMASTER | 2016 UTILIMASTER RAM PROMASTER | 2017 UTILIMASTER RAM PROMASTER | 2018 UTILIMASTER RAM PROMASTER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Utilimaster Ram Promaster | 2015 Utilimaster Ram Promaster | 2016 Utilimaster Ram Promaster | 2017 Utilimaster Ram Promaster | 2018 Utilimaster Ram Promaster — Power train: automatic transmission: lever and linkage: column shift recalled?

Yes. NHTSA published recall 20V592000 on September 28, 2020. Reported hazard: Shyft Group (Shyft) is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

What should I do if I have this product?

Shyft will notify owners, and FCA dealers will replace the transmission shift cable, free of charge. The recall began December 21, 2020. Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: UTILIMASTER. Model: RAM PROMASTER.

View official NHTSA notice(opens on nhtsa.gov)