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NHTSANHTSA · Vehicles·Recall number 20V599000

2020 Ford Redundant F-350 — Power train: axle assembly

Published October 3, 2020 · Recall initiated: September 30, 2020

Summary

NHTSA records recall 20V599000, published October 3, 2020 and initiated September 30, 2020. Recalling firm: Ford Motor Company; 2020 Ford Redundant F-350 — Power train: axle assembly.

What's the hazard

Ford Motor Company (Ford) is recalling certain 2020 F-350 trucks equipped with 7.3L gas engines and ambulance prep packages. These vehicles were ordered with Wide Track rear axles, but were built with base (narrower) axles. Depending on the body installed by the body builder, the inner tires on the dual wheel rear axle may contact the body.

What to do

Ford will notify owners, and dealers will rebuild the rear axle as a Wide Track axle on vehicles already built. For remaining vehicles, body builders will be given the option to accept the base axle and build a different second unit body that meets Ford's specifications or have the rear axle rebuilt as a Wide Track axle, free of charge. An interim letter notifying owners of the safety risk was mailed on October 23, 2020. The recall began January 11, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S57.

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Recall details

Brand
FORD
Model
redundant F-350
Manufacturer
Ford Motor Company
Lot
2020 FORD redundant F-350
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2020 Ford Redundant F-350 — Power train: axle assembly recalled?

Yes. NHTSA published recall 20V599000 on October 3, 2020. Reported hazard: Ford Motor Company (Ford) is recalling certain 2020 F-350 trucks equipped with 7.3L gas engines and ambulance prep packages. These vehicles were ordered with Wide Track rear axles, but were built with base (narrower) axles. Depending on the body installed by the body builder, the inner tires on the dual wheel rear axle may contact the body.

What should I do if I have this product?

Ford will notify owners, and dealers will rebuild the rear axle as a Wide Track axle on vehicles already built. For remaining vehicles, body builders will be given the option to accept the base axle and build a different second unit body that meets Ford's specifications or have the rear axle rebuilt as a Wide Track axle, free of charge. An interim letter notifying owners of the safety risk was mailed on October 23, 2020. The recall began January 11, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S57.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FORD. Model: redundant F-350.

View official NHTSA notice(opens on nhtsa.gov)