2014 Ford Explorer | 2014 Ford Taurus | 2014 Ford Edge | 2015 Ford Explorer | 2015 Ford Taurus | 2016 Ford Explorer — Power train: axle assembly: axle shaft
Published November 10, 2020 · Recall initiated: November 10, 2020
Summary
NHTSA records recall 20V692000, published November 10, 2020. Recalling firm: Ford Motor Company; 2014 Ford Explorer | 2014 Ford Taurus | 2014 Ford Edge | 2015 Ford Explorer | 2015 Ford Taurus | 2016 Ford Explorer — Power train: axle assembly: axle shaft.
What's the hazard
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
What to do
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
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Recall details
- Brand
- FORD
- Model
- EXPLORER
- Manufacturer
- Ford Motor Company
- Lot
- 2014 FORD EXPLORER | 2014 FORD TAURUS | 2014 FORD EDGE | 2015 FORD EXPLORER | 2015 FORD TAURUS | 2016 FORD EXPLORER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2014 Ford Explorer | 2014 Ford Taurus | 2014 Ford Edge | 2015 Ford Explorer | 2015 Ford Taurus | 2016 Ford Explorer — Power train: axle assembly: axle shaft recalled?
Yes. NHTSA published recall 20V692000 on November 10, 2020. Reported hazard: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
What should I do if I have this product?
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: EXPLORER.