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NHTSANHTSA · Vehicles·Recall number 20V752000

2021 E-One Commercial | 2020 E-One Quest Ii | 2020 E-One Typhoon N | 2020 E-One Cyclone Ii | 2019 E-One Cyclone Ii | 2020 E-One Commercial | 2020 E-One Cyclone N | 2020 E-One Typhoon — Electrical system: instrument cluster/panel

Published December 4, 2020 · Recall initiated: December 4, 2020

Summary

NHTSA records recall 20V752000, published December 4, 2020. Recalling firm: E-One Incorporated; 2021 E-One Commercial | 2020 E-One Quest Ii | 2020 E-One Typhoon N | 2020 E-One Cyclone Ii | 2019 E-One Cyclone Ii | 2020 E-One Commercial | 2020 E-One Cyclone N | 2020 E-One Typhoon — Electrical system: instrument cluster/panel.

What's the hazard

E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.

What to do

E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.

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Recall details

Brand
E-ONE
Model
COMMERCIAL
Manufacturer
E-One Incorporated
Lot
2021 E-ONE COMMERCIAL | 2020 E-ONE QUEST II | 2020 E-ONE TYPHOON N | 2020 E-ONE CYCLONE II | 2019 E-ONE CYCLONE II | 2020 E-ONE COMMERCIAL | 2020 E-ONE CYCLONE N | 2020 E-ONE TYPHOON
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 E-One Commercial | 2020 E-One Quest Ii | 2020 E-One Typhoon N | 2020 E-One Cyclone Ii | 2019 E-One Cyclone Ii | 2020 E-One Commercial | 2020 E-One Cyclone N | 2020 E-One Typhoon — Electrical system: instrument cluster/panel recalled?

Yes. NHTSA published recall 20V752000 on December 4, 2020. Reported hazard: E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.

What should I do if I have this product?

E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: E-ONE. Model: COMMERCIAL.

View official NHTSA notice(opens on nhtsa.gov)