2020 Subaru Outback | 2020 Subaru Legacy — Back over prevention: display function
Published December 11, 2020 · Recall initiated: December 10, 2020
Summary
NHTSA records recall 20V766000, published December 11, 2020 and initiated December 10, 2020. Recalling firm: Subaru of America, Inc.; 2020 Subaru Outback | 2020 Subaru Legacy — Back over prevention: display function.
What's the hazard
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.
What to do
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
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Recall details
- Brand
- SUBARU
- Model
- OUTBACK
- Manufacturer
- Subaru of America, Inc.
- Lot
- 2020 SUBARU OUTBACK | 2020 SUBARU LEGACY
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Subaru Outback | 2020 Subaru Legacy — Back over prevention: display function recalled?
Yes. NHTSA published recall 20V766000 on December 11, 2020. Reported hazard: Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.
What should I do if I have this product?
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: SUBARU. Model: OUTBACK.