2020 Aev Type 1 F-Series Ambulance | 2020 Aev Traumahawk | 2021 Aev Traumahawk | 2021 Aev Freightliner M2 Ambulance — Electrical system: instrument cluster/panel
Published December 16, 2020 · Recall initiated: December 15, 2020
Summary
NHTSA records recall 20V783000, published December 16, 2020 and initiated December 15, 2020. Recalling firm: Halcore Group, Inc.; 2020 Aev Type 1 F-Series Ambulance | 2020 Aev Traumahawk | 2021 Aev Traumahawk | 2021 Aev Freightliner M2 Ambulance — Electrical system: instrument cluster/panel.
What's the hazard
Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
What to do
Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.
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Recall details
- Brand
- AEV
- Model
- TYPE 1 F-SERIES AMBULANCE
- Manufacturer
- Halcore Group, Inc.
- Lot
- 2020 AEV TYPE 1 F-SERIES AMBULANCE | 2020 AEV TRAUMAHAWK | 2021 AEV TRAUMAHAWK | 2021 AEV FREIGHTLINER M2 AMBULANCE
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Aev Type 1 F-Series Ambulance | 2020 Aev Traumahawk | 2021 Aev Traumahawk | 2021 Aev Freightliner M2 Ambulance — Electrical system: instrument cluster/panel recalled?
Yes. NHTSA published recall 20V783000 on December 16, 2020. Reported hazard: Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
What should I do if I have this product?
Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: AEV. Model: TYPE 1 F-SERIES AMBULANCE.