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NHTSANHTSA · Vehicles·Recall number 20V790000

2021 Cadillac Escalade Na — Electrical system: instrument cluster/panel

Published December 17, 2020 · Recall initiated: December 17, 2020

Summary

NHTSA records recall 20V790000, published December 17, 2020. Recalling firm: General Motors, LLC; 2021 Cadillac Escalade Na — Electrical system: instrument cluster/panel.

What's the hazard

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection.

What to do

The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319980.

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Recall details

Brand
CADILLAC
Model
ESCALADE NA
Manufacturer
General Motors, LLC
Lot
2021 CADILLAC ESCALADE NA
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 Cadillac Escalade Na — Electrical system: instrument cluster/panel recalled?

Yes. NHTSA published recall 20V790000 on December 17, 2020. Reported hazard: General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection.

What should I do if I have this product?

The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319980.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: CADILLAC. Model: ESCALADE NA.

View official NHTSA notice(opens on nhtsa.gov)