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NHTSANHTSA · Vehicles·Recall number 20V798000

2021 Honda Insight | 2020 Honda Insight | 2020 Honda Accord Hybrid | 2020 Honda Cr-V Hybrid — Electrical system: propulsion system: charging: module: software

Published December 18, 2020 · Recall initiated: December 17, 2020

Summary

NHTSA records recall 20V798000, published December 18, 2020 and initiated December 17, 2020. Recalling firm: Honda (American Honda Motor Co.); 2021 Honda Insight | 2020 Honda Insight | 2020 Honda Accord Hybrid | 2020 Honda Cr-V Hybrid — Electrical system: propulsion system: charging: module: software.

What's the hazard

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

What to do

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

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Recall details

Brand
HONDA
Model
INSIGHT
Manufacturer
Honda (American Honda Motor Co.)
Lot
2021 HONDA INSIGHT | 2020 HONDA INSIGHT | 2020 HONDA ACCORD HYBRID | 2020 HONDA CR-V HYBRID
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 Honda Insight | 2020 Honda Insight | 2020 Honda Accord Hybrid | 2020 Honda Cr-V Hybrid — Electrical system: propulsion system: charging: module: software recalled?

Yes. NHTSA published recall 20V798000 on December 18, 2020. Reported hazard: Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

What should I do if I have this product?

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: HONDA. Model: INSIGHT.

View official NHTSA notice(opens on nhtsa.gov)