2022 Mercedes-Benz Eqs 450 | 2022 Mercedes-Benz S 500 | 2022 Mercedes-Benz S 580 — Communication: auto crash notification
Published December 28, 2021 · Recall initiated: December 27, 2021
Summary
NHTSA records recall 21V00J000, published December 28, 2021 and initiated December 27, 2021. Recalling firm: Mercedes-Benz USA, LLC; 2022 Mercedes-Benz Eqs 450 | 2022 Mercedes-Benz S 500 | 2022 Mercedes-Benz S 580 — Communication: auto crash notification.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
What to do
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- EQS 450
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2022 MERCEDES-BENZ EQS 450 | 2022 MERCEDES-BENZ S 500 | 2022 MERCEDES-BENZ S 580
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2022 Mercedes-Benz Eqs 450 | 2022 Mercedes-Benz S 500 | 2022 Mercedes-Benz S 580 — Communication: auto crash notification recalled?
Yes. NHTSA published recall 21V00J000 on December 28, 2021. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
What should I do if I have this product?
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: EQS 450.