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NHTSANHTSA · Vehicles·Recall number 21V023000

2019 Ram 5500 | 2019 Ram 4500 | 2020 Ram 4500 | 2020 Ram 5500 — Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings

Published January 26, 2021 · Recall initiated: January 26, 2021

Summary

NHTSA records recall 21V023000, published January 26, 2021. Recalling firm: Chrysler (FCA US, LLC); 2019 Ram 5500 | 2019 Ram 4500 | 2020 Ram 4500 | 2020 Ram 5500 — Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings.

What's the hazard

Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

What to do

Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.

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Recall details

Brand
RAM
Model
5500
Manufacturer
Chrysler (FCA US, LLC)
Lot
2019 RAM 5500 | 2019 RAM 4500 | 2020 RAM 4500 | 2020 RAM 5500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Ram 5500 | 2019 Ram 4500 | 2020 Ram 4500 | 2020 Ram 5500 — Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings recalled?

Yes. NHTSA published recall 21V023000 on January 26, 2021. Reported hazard: Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

What should I do if I have this product?

Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: 5500.

View official NHTSA notice(opens on nhtsa.gov)