2012 Tesla Model S | 2013 Tesla Model S | 2014 Tesla Model S | 2015 Tesla Model S | 2016 Tesla Model X | 2016 Tesla Model S | 2017 Tesla Model S | 2017 Tesla Model X | 2018 Tesla Model S | 2018 Tesla Model X — Visibility: defroster/defogger/hvac system
Published February 1, 2021 · Recall initiated: January 29, 2021
Summary
NHTSA records recall 21V035000, published February 1, 2021 and initiated January 29, 2021. Recalling firm: Tesla, Inc.; 2012 Tesla Model S | 2013 Tesla Model S | 2014 Tesla Model S | 2015 Tesla Model S | 2016 Tesla Model X | 2016 Tesla Model S | 2017 Tesla Model S | 2017 Tesla Model X | 2018 Tesla Model S | 2018 Tesla Model X — Visibility: defroster/defogger/hvac system.
What's the hazard
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
What to do
Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
Get an email if TESLA has another recall
Free. We only write when there's a new recall that matches. Unsubscribe in one click.
Recall details
- Brand
- TESLA
- Model
- MODEL S
- Manufacturer
- Tesla, Inc.
- Lot
- 2012 TESLA MODEL S | 2013 TESLA MODEL S | 2014 TESLA MODEL S | 2015 TESLA MODEL S | 2016 TESLA MODEL X | 2016 TESLA MODEL S | 2017 TESLA MODEL S | 2017 TESLA MODEL X | 2018 TESLA MODEL S | 2018 TESLA MODEL X
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2026 Tesla Model Y — Suspension: critical fastenersSeptember 1, 2026
- NHTSA2023 Tesla Model 3 | 2023 Tesla Model Y | 2017 Tesla Model 3 — Exterior lighting: headlightsAugust 5, 2026
- NHTSA2024 Tesla Model 3 | 2026 Tesla Model Y — Air bags: knee bolsterJuly 13, 2026
- NHTSA2025 Tesla Model Y — Equipment: other: labelsMay 19, 2026
- NHTSA2021 Mercedes-Benz A 220 | 2021 Mercedes-Benz Cla 250 | 2021 Mercedes-Benz Amg A35 — Child seat: vehicle latchFebruary 1, 2021
- NHTSA2021 Micro Bird G5 School Bus | 2014 Micro Bird G5 School Bus | 2015 Micro Bird G5 School Bus | 2018 MicroFebruary 1, 2021
Questions about this recall
Was 2012 Tesla Model S | 2013 Tesla Model S | 2014 Tesla Model S | 2015 Tesla Model S | 2016 Tesla Model X | 2016 Tesla Model S | 2017 Tesla Model S | 2017 Tesla Model X | 2018 Tesla Model S | 2018 Tesla Model X — Visibility: defroster/defogger/hvac system recalled?
Yes. NHTSA published recall 21V035000 on February 1, 2021. Reported hazard: Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
What should I do if I have this product?
Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: TESLA. Model: MODEL S.