NHTSANHTSA · Vehicles·Recall number 21V058000

2017 Mercedes-Benz Amg Gle43 | 2017 Mercedes-Benz Amg Gle63 | 2017 Mercedes-Benz Amg Gls63 | 2017 Mercedes-Benz Amg E43 | 2017 Mercedes-Benz Gle550e | 2017 Mercedes-Benz Gls550 | 2017 Mercedes-Benz Gla 250 | 2021 Mercedes-Benz Amg Gla35 | 2020 Mercedes-Benz Gle 580 | 2021 Mercedes-Benz Amg Gle63 | 2021 Mercedes-Benz E 450 | 2021 Mercedes-Benz Amg E53 | 2021 Mercedes-Benz Amg E63 | 2017 Mercedes-Benz Sl550 | 2021 Mercedes-Benz Amg C43 | 2021 Mercedes-Benz Amg Cla35 | 2021 Mercedes-Benz Amg Cla45 | 2017 Mercedes-Benz Amg G65 | 2017 Mercedes-Benz S550e | 2018 Mercedes-Benz S 450 — Communication: auto crash notification

Published February 8, 2021 · Recall initiated: February 5, 2021

Summary

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What's the hazard

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

What to do

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

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Recall details

Brand: MERCEDES-BENZ
Model: AMG GLE43
Manufacturer: Mercedes-Benz USA, LLC
Lot: 2017 MERCEDES-BENZ AMG GLE43 | 2017 MERCEDES-BENZ AMG GLE63 | 2017 MERCEDES-BENZ AMG GLS63 | 2017 MERCEDES-BENZ AMG E43 | 2017 MERCEDES-BENZ GLE550E | 2017 MERCEDES-BENZ GLS550 | 2017 MERCEDES-BENZ GLA 250 | 2021 MERCEDES-BENZ AMG GLA35 | 2020 MERCEDES-BENZ GLE 580 | 2021 MERCEDES-BENZ AMG GLE63 | 2021 MERCEDES-BENZ E 450 | 2021 MERCEDES-BENZ AMG E53 | 2021 MERCEDES-BENZ AMG E63 | 2017 MERCEDES-BENZ SL550 | 2021 MERCEDES-BENZ AMG C43 | 2021 MERCEDES-BENZ AMG CLA35 | 2021 MERCEDES-BENZ AMG CLA45 | 2017 MERCEDES-BENZ AMG G65 | 2017 MERCEDES-BENZ S550E | 2018 MERCEDES-BENZ S 450
Risk classification: V
Country: US

Related recalls

Questions about this recall

Was 2017 Mercedes-Benz Amg Gle43 | 2017 Mercedes-Benz Amg Gle63 | 2017 Mercedes-Benz Amg Gls63 | 2017 Mercedes-Benz Amg E43 | 2017 Mercedes-Benz Gle550e | 2017 Mercedes-Benz Gls550 | 2017 Mercedes-Benz Gla 250 | 2021 Mercedes-Benz Amg Gla35 | 2020 Mercedes-Benz Gle 580 | 2021 Mercedes-Benz Amg Gle63 | 2021 Mercedes-Benz E 450 | 2021 Mercedes-Benz Amg E53 | 2021 Mercedes-Benz Amg E63 | 2017 Mercedes-Benz Sl550 | 2021 Mercedes-Benz Amg C43 | 2021 Mercedes-Benz Amg Cla35 | 2021 Mercedes-Benz Amg Cla45 | 2017 Mercedes-Benz Amg G65 | 2017 Mercedes-Benz S550e | 2018 Mercedes-Benz S 450 — Communication: auto crash notification recalled?

Yes. NHTSA published recall 21V058000 on February 8, 2021. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

What should I do if I have this product?

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: AMG GLE43.

View official NHTSA notice(opens on nhtsa.gov)