2021 Polestar Polestar 2 | 2022 Polestar Polestar 2 — Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm): software
Published February 25, 2021 · Recall initiated: February 24, 2021
Summary
NHTSA records recall 21V110000, published February 25, 2021 and initiated February 24, 2021. Recalling firm: Polestar Automotive USA, Inc.; 2021 Polestar Polestar 2 | 2022 Polestar Polestar 2 — Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm): software.
What's the hazard
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
What to do
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
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Recall details
- Brand
- POLESTAR
- Model
- POLESTAR 2
- Manufacturer
- Polestar Automotive USA, Inc.
- Lot
- 2021 POLESTAR POLESTAR 2 | 2022 POLESTAR POLESTAR 2
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Polestar Polestar 2 | 2022 Polestar Polestar 2 — Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm): software recalled?
Yes. NHTSA published recall 21V110000 on February 25, 2021. Reported hazard: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
What should I do if I have this product?
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: POLESTAR. Model: POLESTAR 2.