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NHTSANHTSA · Vehicles·Recall number 21V163000

2021 Ram 5500 | 2021 Ram 2500 | 2021 Ram 3500 | 2021 Ram 4500 — Electrical system

Published March 12, 2021 · Recall initiated: March 11, 2021

Summary

NHTSA records recall 21V163000, published March 12, 2021 and initiated March 11, 2021. Recalling firm: Chrysler (FCA US, LLC); 2021 Ram 5500 | 2021 Ram 2500 | 2021 Ram 3500 | 2021 Ram 4500 — Electrical system.

What's the hazard

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.

What to do

Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.

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Recall details

Brand
RAM
Model
5500
Manufacturer
Chrysler (FCA US, LLC)
Lot
2021 RAM 5500 | 2021 RAM 2500 | 2021 RAM 3500 | 2021 RAM 4500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 Ram 5500 | 2021 Ram 2500 | 2021 Ram 3500 | 2021 Ram 4500 — Electrical system recalled?

Yes. NHTSA published recall 21V163000 on March 12, 2021. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.

What should I do if I have this product?

Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: 5500.

View official NHTSA notice(opens on nhtsa.gov)