2018 Mercedes-Benz C 300 | 2019 Mercedes-Benz C 300 | 2020 Mercedes-Benz S 450 | 2018 Mercedes-Benz C 350 E | 2019 Mercedes-Benz Cla 250 | 2018 Mercedes-Benz Gla 250 | 2018 Mercedes-Benz Amg S63 | 2017 Mercedes-Benz Amg S63 | 2020 Mercedes-Benz Gla 250 | 2019 Mercedes-Benz S 450 | 2018 Mercedes-Benz Cla 250 | 2020 Mercedes-Benz C 300 | 2016 Mercedes-Benz Amg Gla45 | 2015 Mercedes-Benz Gla 250 | 2016 Mercedes-Benz Gla 250 | 2014 Mercedes-Benz Cla250 | 2014 Mercedes-Benz S550 | 2015 Mercedes-Benz S550 | 2015 Mercedes-Benz C300 | 2015 Mercedes-Benz C400 — Structure: body: roof and pillars
Published March 22, 2021 · Recall initiated: March 19, 2021
Summary
NHTSA records recall 21V197000, published March 22, 2021 and initiated March 19, 2021. Recalling firm: Mercedes-Benz USA, LLC; 2018 Mercedes-Benz C 300 | 2019 Mercedes-Benz C 300 | 2020 Mercedes-Benz S 450 | 2018 Mercedes-Benz C 350 E | 2019 Mercedes-Benz Cla 250 | 2018 Mercedes-Benz Gla 250 | 2018 Mercedes-Benz Amg S63 | 2017 Mercedes-Benz Amg S63 | 2020 Mercedes-Benz Gla 250 | 2019 Mercedes-Benz S 450 | 2018 Mercedes-Benz Cla 250 | 2020 Mercedes-Benz C 300 | 2016 Mercedes-Benz Amg Gla45 | 2015 Mercedes-Benz Gla 250 | 2016 Mercedes-Benz Gla 250 | 2014 Mercedes-Benz Cla250 | 2014 Mercedes-Benz S550 | 2015 Mercedes-Benz S550 | 2015 Mercedes-Benz C300 | 2015 Mercedes-Benz C400 — Structure: body: roof and pillars.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
What to do
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- C 300
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2018 MERCEDES-BENZ C 300 | 2019 MERCEDES-BENZ C 300 | 2020 MERCEDES-BENZ S 450 | 2018 MERCEDES-BENZ C 350 E | 2019 MERCEDES-BENZ CLA 250 | 2018 MERCEDES-BENZ GLA 250 | 2018 MERCEDES-BENZ AMG S63 | 2017 MERCEDES-BENZ AMG S63 | 2020 MERCEDES-BENZ GLA 250 | 2019 MERCEDES-BENZ S 450 | 2018 MERCEDES-BENZ CLA 250 | 2020 MERCEDES-BENZ C 300 | 2016 MERCEDES-BENZ AMG GLA45 | 2015 MERCEDES-BENZ GLA 250 | 2016 MERCEDES-BENZ GLA 250 | 2014 MERCEDES-BENZ CLA250 | 2014 MERCEDES-BENZ S550 | 2015 MERCEDES-BENZ S550 | 2015 MERCEDES-BENZ C300 | 2015 MERCEDES-BENZ C400
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2018 Mercedes-Benz C 300 | 2019 Mercedes-Benz C 300 | 2020 Mercedes-Benz S 450 | 2018 Mercedes-Benz C 350 E | 2019 Mercedes-Benz Cla 250 | 2018 Mercedes-Benz Gla 250 | 2018 Mercedes-Benz Amg S63 | 2017 Mercedes-Benz Amg S63 | 2020 Mercedes-Benz Gla 250 | 2019 Mercedes-Benz S 450 | 2018 Mercedes-Benz Cla 250 | 2020 Mercedes-Benz C 300 | 2016 Mercedes-Benz Amg Gla45 | 2015 Mercedes-Benz Gla 250 | 2016 Mercedes-Benz Gla 250 | 2014 Mercedes-Benz Cla250 | 2014 Mercedes-Benz S550 | 2015 Mercedes-Benz S550 | 2015 Mercedes-Benz C300 | 2015 Mercedes-Benz C400 — Structure: body: roof and pillars recalled?
Yes. NHTSA published recall 21V197000 on March 22, 2021. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
What should I do if I have this product?
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: C 300.