2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 1500 | 2020 Freightliner Sprinter 2500 | 2020 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Freightliner Sprinter 1500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 3500 | 2020 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 — Electrical system: instrument cluster/panel
Published April 5, 2021 · Recall initiated: April 5, 2021
Summary
NHTSA records recall 21V235000, published April 5, 2021. Recalling firm: Daimler Vans USA, LLC; 2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 1500 | 2020 Freightliner Sprinter 2500 | 2020 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Freightliner Sprinter 1500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 3500 | 2020 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 — Electrical system: instrument cluster/panel.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.
What to do
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- SPRINTER 3500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2020 MERCEDES-BENZ SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 2500 | 2019 MERCEDES-BENZ SPRINTER 4500 | 2019 FREIGHTLINER SPRINTER 1500 | 2020 FREIGHTLINER SPRINTER 2500 | 2020 MERCEDES-BENZ SPRINTER 4500 | 2019 FREIGHTLINER SPRINTER 3500 | 2020 FREIGHTLINER SPRINTER 4500 | 2019 FREIGHTLINER SPRINTER 4500 | 2019 MERCEDES-BENZ SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 1500 | 2020 FREIGHTLINER SPRINTER 1500 | 2019 FREIGHTLINER SPRINTER 2500 | 2020 FREIGHTLINER SPRINTER 3500 | 2020 MERCEDES-BENZ SPRINTER 1500 | 2020 MERCEDES-BENZ SPRINTER 2500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 1500 | 2020 Freightliner Sprinter 2500 | 2020 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Freightliner Sprinter 1500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 3500 | 2020 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 — Electrical system: instrument cluster/panel recalled?
Yes. NHTSA published recall 21V235000 on April 5, 2021. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.
What should I do if I have this product?
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: SPRINTER 3500.