2020 Northstar Ambulance | 2019 Northstar Ambulance | 2018 Northstar Ambulance | 2017 Northstar Ambulance | 2016 Northstar Ambulance — Electrical system: instrument cluster/panel
Published May 3, 2021 · Recall initiated: April 30, 2021
Summary
NHTSA records recall 21V305000, published May 3, 2021 and initiated April 30, 2021. Recalling firm: Braun Northwest; 2020 Northstar Ambulance | 2019 Northstar Ambulance | 2018 Northstar Ambulance | 2017 Northstar Ambulance | 2016 Northstar Ambulance — Electrical system: instrument cluster/panel.
What's the hazard
Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
What to do
Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
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Recall details
- Brand
- NORTHSTAR
- Model
- AMBULANCE
- Manufacturer
- Braun Northwest
- Lot
- 2020 NORTHSTAR AMBULANCE | 2019 NORTHSTAR AMBULANCE | 2018 NORTHSTAR AMBULANCE | 2017 NORTHSTAR AMBULANCE | 2016 NORTHSTAR AMBULANCE
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Northstar Ambulance | 2019 Northstar Ambulance | 2018 Northstar Ambulance | 2017 Northstar Ambulance | 2016 Northstar Ambulance — Electrical system: instrument cluster/panel recalled?
Yes. NHTSA published recall 21V305000 on May 3, 2021. Reported hazard: Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
What should I do if I have this product?
Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: NORTHSTAR. Model: AMBULANCE.