2016 Ford Explorer | 2017 Ford Explorer | 2018 Ford Explorer | 2019 Ford Explorer — Structure: body
Published May 5, 2021 · Recall initiated: May 5, 2021
Summary
NHTSA records recall 21V316000, published May 5, 2021. Recalling firm: Ford Motor Company; 2016 Ford Explorer | 2017 Ford Explorer | 2018 Ford Explorer | 2019 Ford Explorer — Structure: body.
What's the hazard
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
What to do
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
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Recall details
- Brand
- FORD
- Model
- EXPLORER
- Manufacturer
- Ford Motor Company
- Lot
- 2016 FORD EXPLORER | 2017 FORD EXPLORER | 2018 FORD EXPLORER | 2019 FORD EXPLORER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2016 Ford Explorer | 2017 Ford Explorer | 2018 Ford Explorer | 2019 Ford Explorer — Structure: body recalled?
Yes. NHTSA published recall 21V316000 on May 5, 2021. Reported hazard: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
What should I do if I have this product?
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: EXPLORER.