BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Published May 17, 2021 · Recall initiated: May 14, 2021
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What to do
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Recall details
- Brand
- MERCEDES-BENZ
- Model
- AMG GLC63
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2020 MERCEDES-BENZ AMG GLC63 | 2021 MERCEDES-BENZ GLA 250 | 2020 MERCEDES-BENZ GLB 250 | 2020 MERCEDES-BENZ AMG CLA45 | 2020 MERCEDES-BENZ AMG CLA35 | 2020 MERCEDES-BENZ AMG A35 | 2020 MERCEDES-BENZ GLS 580 4MATIC | 2020 MERCEDES-BENZ CLA 250 | 2020 MERCEDES-BENZ A 220 | 2020 MERCEDES-BENZ GLS 450 | 2020 MERCEDES-BENZ GLC 300 | 2020 MERCEDES-BENZ GLE 450 | 2020 MERCEDES-BENZ GLE 350 | 2019 MERCEDES-BENZ A 220 | 2021 MERCEDES-BENZ CLA 250 | 2021 MERCEDES-BENZ A 220 | 2021 MERCEDES-BENZ AMG GT63S | 2021 MERCEDES-BENZ E 350 | 2021 MERCEDES-BENZ AMG E63S
- Risk classification
- V
- Country
- US
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