2021 Mercedes-Benz Gle 580 | 2021 Mercedes-Benz Amg Glc63 | 2021 Mercedes-Benz Amg Glc43 | 2021 Mercedes-Benz Glc 300 | 2021 Mercedes-Benz Amg Glb35 | 2021 Mercedes-Benz Glb 250 | 2021 Mercedes-Benz Amg Gt63 | 2021 Mercedes-Benz Amg Gt53 | 2021 Mercedes-Benz Amg Gt43 | 2021 Mercedes-Benz Amg Cls53 | 2021 Mercedes-Benz Cls 450 | 2021 Mercedes-Benz Amg Cla45 | 2021 Mercedes-Benz Amg Cla35 | 2021 Mercedes-Benz Amg A35 | 2021 Mercedes-Benz Amg E53 | 2021 Mercedes-Benz E 450 | 2020 Mercedes-Benz Gle 580 | 2020 Mercedes-Benz Glc 350 E | 2021 Mercedes-Benz Amg Gla35 — Back over prevention: sensing system: camera
Published May 17, 2021 · Recall initiated: May 14, 2021
Summary
NHTSA records recall 21V354000, published May 17, 2021 and initiated May 14, 2021. Recalling firm: Mercedes-Benz USA, LLC; 2021 Mercedes-Benz Gle 580 | 2021 Mercedes-Benz Amg Glc63 | 2021 Mercedes-Benz Amg Glc43 | 2021 Mercedes-Benz Glc 300 | 2021 Mercedes-Benz Amg Glb35 | 2021 Mercedes-Benz Glb 250 | 2021 Mercedes-Benz Amg Gt63 | 2021 Mercedes-Benz Amg Gt53 | 2021 Mercedes-Benz Amg Gt43 | 2021 Mercedes-Benz Amg Cls53 | 2021 Mercedes-Benz Cls 450 | 2021 Mercedes-Benz Amg Cla45 | 2021 Mercedes-Benz Amg Cla35 | 2021 Mercedes-Benz Amg A35 | 2021 Mercedes-Benz Amg E53 | 2021 Mercedes-Benz E 450 | 2020 Mercedes-Benz Gle 580 | 2020 Mercedes-Benz Glc 350 E | 2021 Mercedes-Benz Amg Gla35 — Back over prevention: sensing system: camera.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What to do
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- GLE 580
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2021 MERCEDES-BENZ GLE 580 | 2021 MERCEDES-BENZ AMG GLC63 | 2021 MERCEDES-BENZ AMG GLC43 | 2021 MERCEDES-BENZ GLC 300 | 2021 MERCEDES-BENZ AMG GLB35 | 2021 MERCEDES-BENZ GLB 250 | 2021 MERCEDES-BENZ AMG GT63 | 2021 MERCEDES-BENZ AMG GT53 | 2021 MERCEDES-BENZ AMG GT43 | 2021 MERCEDES-BENZ AMG CLS53 | 2021 MERCEDES-BENZ CLS 450 | 2021 MERCEDES-BENZ AMG CLA45 | 2021 MERCEDES-BENZ AMG CLA35 | 2021 MERCEDES-BENZ AMG A35 | 2021 MERCEDES-BENZ AMG E53 | 2021 MERCEDES-BENZ E 450 | 2020 MERCEDES-BENZ GLE 580 | 2020 MERCEDES-BENZ GLC 350 E | 2021 MERCEDES-BENZ AMG GLA35
- Risk classification
- V
- Country
- US
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- NHTSA2019 Mercedes-Benz G 550 | 2019 Mercedes-Benz Amg G63 | 2020 Mercedes-Benz G 550 | 2020 Mercedes-Benz Amg G63May 17, 2021
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Questions about this recall
Was 2021 Mercedes-Benz Gle 580 | 2021 Mercedes-Benz Amg Glc63 | 2021 Mercedes-Benz Amg Glc43 | 2021 Mercedes-Benz Glc 300 | 2021 Mercedes-Benz Amg Glb35 | 2021 Mercedes-Benz Glb 250 | 2021 Mercedes-Benz Amg Gt63 | 2021 Mercedes-Benz Amg Gt53 | 2021 Mercedes-Benz Amg Gt43 | 2021 Mercedes-Benz Amg Cls53 | 2021 Mercedes-Benz Cls 450 | 2021 Mercedes-Benz Amg Cla45 | 2021 Mercedes-Benz Amg Cla35 | 2021 Mercedes-Benz Amg A35 | 2021 Mercedes-Benz Amg E53 | 2021 Mercedes-Benz E 450 | 2020 Mercedes-Benz Gle 580 | 2020 Mercedes-Benz Glc 350 E | 2021 Mercedes-Benz Amg Gla35 — Back over prevention: sensing system: camera recalled?
Yes. NHTSA published recall 21V354000 on May 17, 2021. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
What should I do if I have this product?
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: GLE 580.