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NHTSANHTSA · Vehicles·Recall number 21V360000

2019 Mercedes-Benz Sprinter (Vs30) — Electronic stability control (esc): control module: software

Published May 17, 2021 · Recall initiated: May 17, 2021

Summary

NHTSA records recall 21V360000, published May 17, 2021. Recalling firm: Daimler Vans USA, LLC; 2019 Mercedes-Benz Sprinter (Vs30) — Electronic stability control (esc): control module: software.

What's the hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.

What to do

Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.

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Recall details

Brand
MERCEDES-BENZ
Model
SPRINTER (VS30)
Manufacturer
Daimler Vans USA, LLC
Lot
2019 MERCEDES-BENZ SPRINTER (VS30)
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Mercedes-Benz Sprinter (Vs30) — Electronic stability control (esc): control module: software recalled?

Yes. NHTSA published recall 21V360000 on May 17, 2021. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.

What should I do if I have this product?

Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: SPRINTER (VS30).

View official NHTSA notice(opens on nhtsa.gov)