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NHTSANHTSA · Vehicles·Recall number 21V412000

2019 Sutphen Fire Truck | 2020 Sutphen Fire Truck — Equipment

Published June 3, 2021 · Recall initiated: June 2, 2021

Summary

NHTSA records recall 21V412000, published June 3, 2021 and initiated June 2, 2021. Recalling firm: Sutphen Corporation; 2019 Sutphen Fire Truck | 2020 Sutphen Fire Truck — Equipment.

What's the hazard

Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.

What to do

Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.

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Recall details

Brand
SUTPHEN
Model
FIRE TRUCK
Manufacturer
Sutphen Corporation
Lot
2019 SUTPHEN FIRE TRUCK | 2020 SUTPHEN FIRE TRUCK
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Sutphen Fire Truck | 2020 Sutphen Fire Truck — Equipment recalled?

Yes. NHTSA published recall 21V412000 on June 3, 2021. Reported hazard: Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.

What should I do if I have this product?

Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: SUTPHEN. Model: FIRE TRUCK.

View official NHTSA notice(opens on nhtsa.gov)