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NHTSANHTSA · Vehicles·Recall number 21V439000

2019 Ram 3500 | 2020 Ram 4500 | 2020 Ram 5500 | 2020 Ram 3500 | 2019 Ram 4500 | 2019 Ram 5500 — Engine and engine cooling: engine: oil/lubrication

Published June 10, 2021 · Recall initiated: June 10, 2021

Summary

NHTSA records recall 21V439000, published June 10, 2021. Recalling firm: Chrysler (FCA US, LLC); 2019 Ram 3500 | 2020 Ram 4500 | 2020 Ram 5500 | 2020 Ram 3500 | 2019 Ram 4500 | 2019 Ram 5500 — Engine and engine cooling: engine: oil/lubrication.

What's the hazard

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

What to do

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

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Recall details

Brand
RAM
Model
3500
Manufacturer
Chrysler (FCA US, LLC)
Lot
2019 RAM 3500 | 2020 RAM 4500 | 2020 RAM 5500 | 2020 RAM 3500 | 2019 RAM 4500 | 2019 RAM 5500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Ram 3500 | 2020 Ram 4500 | 2020 Ram 5500 | 2020 Ram 3500 | 2019 Ram 4500 | 2019 Ram 5500 — Engine and engine cooling: engine: oil/lubrication recalled?

Yes. NHTSA published recall 21V439000 on June 10, 2021. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

What should I do if I have this product?

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: 3500.

View official NHTSA notice(opens on nhtsa.gov)