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NHTSANHTSA · Vehicles·Recall number 21V468000

2017 Alexander Dennis Enviro 500 | 2019 Alexander Dennis Enviro 500 | 2018 Alexander Dennis Enviro 500 | 2020 Alexander Dennis Enviro 500 — Fuel system, diesel: fuel injection system: fuel rail

Published June 24, 2021 · Recall initiated: June 23, 2021

Summary

NHTSA records recall 21V468000, published June 24, 2021 and initiated June 23, 2021. Recalling firm: Alexander Dennis Limited; 2017 Alexander Dennis Enviro 500 | 2019 Alexander Dennis Enviro 500 | 2018 Alexander Dennis Enviro 500 | 2020 Alexander Dennis Enviro 500 — Fuel system, diesel: fuel injection system: fuel rail.

What's the hazard

Alexander Dennis, Inc. (Alexander Dennis) is recalling certain 2017-2020 E500 buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

What to do

Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Alexander Dennis customer service at 1-951-244-9429.

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Recall details

Brand
ALEXANDER DENNIS
Model
ENVIRO 500
Manufacturer
Alexander Dennis Limited
Lot
2017 ALEXANDER DENNIS ENVIRO 500 | 2019 ALEXANDER DENNIS ENVIRO 500 | 2018 ALEXANDER DENNIS ENVIRO 500 | 2020 ALEXANDER DENNIS ENVIRO 500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2017 Alexander Dennis Enviro 500 | 2019 Alexander Dennis Enviro 500 | 2018 Alexander Dennis Enviro 500 | 2020 Alexander Dennis Enviro 500 — Fuel system, diesel: fuel injection system: fuel rail recalled?

Yes. NHTSA published recall 21V468000 on June 24, 2021. Reported hazard: Alexander Dennis, Inc. (Alexander Dennis) is recalling certain 2017-2020 E500 buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

What should I do if I have this product?

Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Alexander Dennis customer service at 1-951-244-9429.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: ALEXANDER DENNIS. Model: ENVIRO 500.

View official NHTSA notice(opens on nhtsa.gov)