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NHTSANHTSA · Vehicles·Recall number 21V512000

2021 Altec D4000 | 2021 Altec D3000 | 2021 Altec D2000 | 2020 Altec D2000 | 2020 Altec D4000 | 2020 Altec D3000 — Equipment: mechanical: boom/crane/ladder: hoses/cables/rods/gears/strut/cylinder

Published July 7, 2021 · Recall initiated: July 7, 2021

Summary

NHTSA records recall 21V512000, published July 7, 2021. Recalling firm: Altec Industries, Inc.; 2021 Altec D4000 | 2021 Altec D3000 | 2021 Altec D2000 | 2020 Altec D2000 | 2020 Altec D4000 | 2020 Altec D3000 — Equipment: mechanical: boom/crane/ladder: hoses/cables/rods/gears/strut/cylinder.

What's the hazard

Altec Industries, Inc. (Altec) is recalling certain 2020-2021 D2000, 3000, and 4000 Derrick diggers. A retaining ring in the gearbox assembly was improperly seated during production, allowing the boom to unintentionally rotate freely.

What to do

Altec will repair the gearbox assembly, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 827.

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Recall details

Brand
ALTEC
Model
D4000
Manufacturer
Altec Industries, Inc.
Lot
2021 ALTEC D4000 | 2021 ALTEC D3000 | 2021 ALTEC D2000 | 2020 ALTEC D2000 | 2020 ALTEC D4000 | 2020 ALTEC D3000
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 Altec D4000 | 2021 Altec D3000 | 2021 Altec D2000 | 2020 Altec D2000 | 2020 Altec D4000 | 2020 Altec D3000 — Equipment: mechanical: boom/crane/ladder: hoses/cables/rods/gears/strut/cylinder recalled?

Yes. NHTSA published recall 21V512000 on July 7, 2021. Reported hazard: Altec Industries, Inc. (Altec) is recalling certain 2020-2021 D2000, 3000, and 4000 Derrick diggers. A retaining ring in the gearbox assembly was improperly seated during production, allowing the boom to unintentionally rotate freely.

What should I do if I have this product?

Altec will repair the gearbox assembly, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 827.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: ALTEC. Model: D4000.

View official NHTSA notice(opens on nhtsa.gov)