2013 Ford Explorer | 2014 Ford Explorer | 2015 Ford Explorer | 2016 Ford Explorer | 2017 Ford Explorer — Suspension: rear
Published July 16, 2021 · Recall initiated: July 15, 2021
Summary
NHTSA records recall 21V537000, published July 16, 2021 and initiated July 15, 2021. Recalling firm: Ford Motor Company; 2013 Ford Explorer | 2014 Ford Explorer | 2015 Ford Explorer | 2016 Ford Explorer | 2017 Ford Explorer — Suspension: rear.
What's the hazard
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
What to do
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
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Recall details
- Brand
- FORD
- Model
- EXPLORER
- Manufacturer
- Ford Motor Company
- Lot
- 2013 FORD EXPLORER | 2014 FORD EXPLORER | 2015 FORD EXPLORER | 2016 FORD EXPLORER | 2017 FORD EXPLORER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2013 Ford Explorer | 2014 Ford Explorer | 2015 Ford Explorer | 2016 Ford Explorer | 2017 Ford Explorer — Suspension: rear recalled?
Yes. NHTSA published recall 21V537000 on July 16, 2021. Reported hazard: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
What should I do if I have this product?
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: EXPLORER.