2020 Utilimaster Walk-In Van | 2021 Utilimaster Walk-In Van — Structure: body: bumpers
Published July 28, 2021 · Recall initiated: July 27, 2021
Summary
NHTSA records recall 21V572000, published July 28, 2021 and initiated July 27, 2021. Recalling firm: Shyft Group; 2020 Utilimaster Walk-In Van | 2021 Utilimaster Walk-In Van — Structure: body: bumpers.
What's the hazard
Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
What to do
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
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Recall details
- Brand
- UTILIMASTER
- Model
- WALK-IN VAN
- Manufacturer
- Shyft Group
- Lot
- 2020 UTILIMASTER WALK-IN VAN | 2021 UTILIMASTER WALK-IN VAN
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Utilimaster Walk-In Van | 2021 Utilimaster Walk-In Van — Structure: body: bumpers recalled?
Yes. NHTSA published recall 21V572000 on July 28, 2021. Reported hazard: Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
What should I do if I have this product?
Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: UTILIMASTER. Model: WALK-IN VAN.