2021 Infiniti Q50 | 2021 Infiniti Qx80 | 2021 Infiniti Q60 — Back over prevention: display function
Published August 3, 2021 · Recall initiated: August 2, 2021
Summary
NHTSA records recall 21V599000, published August 3, 2021 and initiated August 2, 2021. Recalling firm: Nissan North America, Inc.; 2021 Infiniti Q50 | 2021 Infiniti Qx80 | 2021 Infiniti Q60 — Back over prevention: display function.
What's the hazard
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What to do
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
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Recall details
- Brand
- INFINITI
- Model
- Q50
- Manufacturer
- Nissan North America, Inc.
- Lot
- 2021 INFINITI Q50 | 2021 INFINITI QX80 | 2021 INFINITI Q60
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Infiniti Q50 | 2021 Infiniti Qx80 | 2021 Infiniti Q60 — Back over prevention: display function recalled?
Yes. NHTSA published recall 21V599000 on August 3, 2021. Reported hazard: Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What should I do if I have this product?
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: INFINITI. Model: Q50.