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NHTSANHTSA · Vehicles·Recall number 21V638000

2014 Mercedes-Benz C250 | 2015 Mercedes-Benz C250 | 2011 Mercedes-Benz E350 | 2014 Mercedes-Benz Amg C63 | 2015 Mercedes-Benz C350 | 2012 Mercedes-Benz Amg C63 | 2013 Mercedes-Benz Amg C63 | 2015 Mercedes Benz Redundant C63 Amg | 2015 Mercedes-Benz E400 | 2016 Mercedes-Benz E400 | 2012 Mercedes-Benz C250 | 2013 Mercedes-Benz C250 | 2012 Mercedes-Benz E350 | 2013 Mercedes-Benz E350 | 2014 Mercedes-Benz E350 | 2012 Mercedes-Benz C350 | 2013 Mercedes-Benz C350 | 2014 Mercedes-Benz C350 — Air bags: frontal

Published August 16, 2021 · Recall initiated: August 13, 2021

Summary

NHTSA records recall 21V638000, published August 16, 2021 and initiated August 13, 2021. Recalling firm: Mercedes-Benz USA, LLC; 2014 Mercedes-Benz C250 | 2015 Mercedes-Benz C250 | 2011 Mercedes-Benz E350 | 2014 Mercedes-Benz Amg C63 | 2015 Mercedes-Benz C350 | 2012 Mercedes-Benz Amg C63 | 2013 Mercedes-Benz Amg C63 | 2015 Mercedes Benz Redundant C63 Amg | 2015 Mercedes-Benz E400 | 2016 Mercedes-Benz E400 | 2012 Mercedes-Benz C250 | 2013 Mercedes-Benz C250 | 2012 Mercedes-Benz E350 | 2013 Mercedes-Benz E350 | 2014 Mercedes-Benz E350 | 2012 Mercedes-Benz C350 | 2013 Mercedes-Benz C350 | 2014 Mercedes-Benz C350 — Air bags: frontal.

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What's the hazard

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

What to do

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

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Recall details

Brand
MERCEDES-BENZ
Model
C250
Manufacturer
Mercedes-Benz USA, LLC
Lot
2014 MERCEDES-BENZ C250 | 2015 MERCEDES-BENZ C250 | 2011 MERCEDES-BENZ E350 | 2014 MERCEDES-BENZ AMG C63 | 2015 MERCEDES-BENZ C350 | 2012 MERCEDES-BENZ AMG C63 | 2013 MERCEDES-BENZ AMG C63 | 2015 MERCEDES BENZ REDUNDANT C63 AMG | 2015 MERCEDES-BENZ E400 | 2016 MERCEDES-BENZ E400 | 2012 MERCEDES-BENZ C250 | 2013 MERCEDES-BENZ C250 | 2012 MERCEDES-BENZ E350 | 2013 MERCEDES-BENZ E350 | 2014 MERCEDES-BENZ E350 | 2012 MERCEDES-BENZ C350 | 2013 MERCEDES-BENZ C350 | 2014 MERCEDES-BENZ C350
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2014 Mercedes-Benz C250 | 2015 Mercedes-Benz C250 | 2011 Mercedes-Benz E350 | 2014 Mercedes-Benz Amg C63 | 2015 Mercedes-Benz C350 | 2012 Mercedes-Benz Amg C63 | 2013 Mercedes-Benz Amg C63 | 2015 Mercedes Benz Redundant C63 Amg | 2015 Mercedes-Benz E400 | 2016 Mercedes-Benz E400 | 2012 Mercedes-Benz C250 | 2013 Mercedes-Benz C250 | 2012 Mercedes-Benz E350 | 2013 Mercedes-Benz E350 | 2014 Mercedes-Benz E350 | 2012 Mercedes-Benz C350 | 2013 Mercedes-Benz C350 | 2014 Mercedes-Benz C350 — Air bags: frontal recalled?

Yes. NHTSA published recall 21V638000 on August 16, 2021. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

What should I do if I have this product?

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: C250.

View official NHTSA notice(opens on nhtsa.gov)