2021 Ford Explorer | 2020 Lincoln Aviator | 2021 Lincoln Aviator | 2020 Ford Explorer | 2021 Lincoln Corsair | 2020 Lincoln Corsair — Back over prevention: software
Published September 23, 2021 · Recall initiated: September 22, 2021
Summary
NHTSA records recall 21V735000, published September 23, 2021 and initiated September 22, 2021. Recalling firm: Ford Motor Company; 2021 Ford Explorer | 2020 Lincoln Aviator | 2021 Lincoln Aviator | 2020 Ford Explorer | 2021 Lincoln Corsair | 2020 Lincoln Corsair — Back over prevention: software.
What's the hazard
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
What to do
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
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Recall details
- Brand
- FORD
- Model
- EXPLORER
- Manufacturer
- Ford Motor Company
- Lot
- 2021 FORD EXPLORER | 2020 LINCOLN AVIATOR | 2021 LINCOLN AVIATOR | 2020 FORD EXPLORER | 2021 LINCOLN CORSAIR | 2020 LINCOLN CORSAIR
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Ford Explorer | 2020 Lincoln Aviator | 2021 Lincoln Aviator | 2020 Ford Explorer | 2021 Lincoln Corsair | 2020 Lincoln Corsair — Back over prevention: software recalled?
Yes. NHTSA published recall 21V735000 on September 23, 2021. Reported hazard: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
What should I do if I have this product?
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: EXPLORER.