2014 Nissan Pathfinder Hybrid | 2014 Infiniti Qx60 Hybrid | 2015 Infiniti Qx60 Hybrid | 2016 Infiniti Qx60 Hybrid | 2015 Nissan Murano Hybrid | 2016 Nissan Murano Hybrid | 2017 Infiniti Qx60 Hybrid | 2015 Nissan Pathfinder Hybrid — Engine and engine cooling: engine: engine control module (ecu/ecm): software
Published October 5, 2021 · Recall initiated: October 4, 2021
Summary
NHTSA records recall 21V774000, published October 5, 2021 and initiated October 4, 2021. Recalling firm: Nissan North America, Inc.; 2014 Nissan Pathfinder Hybrid | 2014 Infiniti Qx60 Hybrid | 2015 Infiniti Qx60 Hybrid | 2016 Infiniti Qx60 Hybrid | 2015 Nissan Murano Hybrid | 2016 Nissan Murano Hybrid | 2017 Infiniti Qx60 Hybrid | 2015 Nissan Pathfinder Hybrid — Engine and engine cooling: engine: engine control module (ecu/ecm): software.
What's the hazard
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
What to do
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
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Recall details
- Brand
- NISSAN
- Model
- PATHFINDER HYBRID
- Manufacturer
- Nissan North America, Inc.
- Lot
- 2014 NISSAN PATHFINDER HYBRID | 2014 INFINITI QX60 HYBRID | 2015 INFINITI QX60 HYBRID | 2016 INFINITI QX60 HYBRID | 2015 NISSAN MURANO HYBRID | 2016 NISSAN MURANO HYBRID | 2017 INFINITI QX60 HYBRID | 2015 NISSAN PATHFINDER HYBRID
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2014 Nissan Pathfinder Hybrid | 2014 Infiniti Qx60 Hybrid | 2015 Infiniti Qx60 Hybrid | 2016 Infiniti Qx60 Hybrid | 2015 Nissan Murano Hybrid | 2016 Nissan Murano Hybrid | 2017 Infiniti Qx60 Hybrid | 2015 Nissan Pathfinder Hybrid — Engine and engine cooling: engine: engine control module (ecu/ecm): software recalled?
Yes. NHTSA published recall 21V774000 on October 5, 2021. Reported hazard: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
What should I do if I have this product?
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: NISSAN. Model: PATHFINDER HYBRID.