2021 Mercedes-Benz Sprinter 1500 | 2021 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 3500 | 2021 Mercedes-Benz Sprinter 4500 — Electrical system: wiring
Published October 7, 2021 · Recall initiated: October 6, 2021
Summary
NHTSA records recall 21V779000, published October 7, 2021 and initiated October 6, 2021. Recalling firm: Daimler Vans USA, LLC; 2021 Mercedes-Benz Sprinter 1500 | 2021 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 3500 | 2021 Mercedes-Benz Sprinter 4500 — Electrical system: wiring.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
What to do
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- SPRINTER 1500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2021 MERCEDES-BENZ SPRINTER 1500 | 2021 MERCEDES-BENZ SPRINTER 2500 | 2021 MERCEDES-BENZ SPRINTER 3500 | 2021 MERCEDES-BENZ SPRINTER 4500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Mercedes-Benz Sprinter 1500 | 2021 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 3500 | 2021 Mercedes-Benz Sprinter 4500 — Electrical system: wiring recalled?
Yes. NHTSA published recall 21V779000 on October 7, 2021. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
What should I do if I have this product?
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: SPRINTER 1500.