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NHTSANHTSA · Vehicles·Recall number 21V789000

2021 Mercedes-Benz S 500 | 2021 Mercedes-Benz S 580 — Air bags: sensor: occupant classification: front passenger

Published October 12, 2021 · Recall initiated: October 11, 2021

Summary

NHTSA records recall 21V789000, published October 12, 2021 and initiated October 11, 2021. Recalling firm: Mercedes-Benz USA, LLC; 2021 Mercedes-Benz S 500 | 2021 Mercedes-Benz S 580 — Air bags: sensor: occupant classification: front passenger.

What's the hazard

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.

What to do

Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.

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Recall details

Brand
MERCEDES-BENZ
Model
S 500
Manufacturer
Mercedes-Benz USA, LLC
Lot
2021 MERCEDES-BENZ S 500 | 2021 MERCEDES-BENZ S 580
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 Mercedes-Benz S 500 | 2021 Mercedes-Benz S 580 — Air bags: sensor: occupant classification: front passenger recalled?

Yes. NHTSA published recall 21V789000 on October 12, 2021. Reported hazard: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.

What should I do if I have this product?

Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: S 500.

View official NHTSA notice(opens on nhtsa.gov)