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NHTSANHTSA · Vehicles·Recall number 21V855000

2019 Rolls-Royce Phantom | 2020 Rolls-Royce Phantom | 2021 Rolls-Royce Phantom | 2022 Rolls-Royce Phantom — Back over prevention: display function

Published November 4, 2021 · Recall initiated: November 3, 2021

Summary

NHTSA records recall 21V855000, published November 4, 2021 and initiated November 3, 2021. Recalling firm: BMW of North America, LLC; 2019 Rolls-Royce Phantom | 2020 Rolls-Royce Phantom | 2021 Rolls-Royce Phantom | 2022 Rolls-Royce Phantom — Back over prevention: display function.

What's the hazard

Rolls-Royce Motor Cars, Ltd. (Rolls-Royce) is recalling certain 2019-2022 Rolls-Royce Phantom vehicles. The Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view.

What to do

Dealers will update the software, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact Rolls Royce customer service at 1-877-877-3735.

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Recall details

Brand
ROLLS-ROYCE
Model
PHANTOM
Manufacturer
BMW of North America, LLC
Lot
2019 ROLLS-ROYCE PHANTOM | 2020 ROLLS-ROYCE PHANTOM | 2021 ROLLS-ROYCE PHANTOM | 2022 ROLLS-ROYCE PHANTOM
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Rolls-Royce Phantom | 2020 Rolls-Royce Phantom | 2021 Rolls-Royce Phantom | 2022 Rolls-Royce Phantom — Back over prevention: display function recalled?

Yes. NHTSA published recall 21V855000 on November 4, 2021. Reported hazard: Rolls-Royce Motor Cars, Ltd. (Rolls-Royce) is recalling certain 2019-2022 Rolls-Royce Phantom vehicles. The Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view.

What should I do if I have this product?

Dealers will update the software, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact Rolls Royce customer service at 1-877-877-3735.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: ROLLS-ROYCE. Model: PHANTOM.

View official NHTSA notice(opens on nhtsa.gov)