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NHTSANHTSA · Vehicles·Recall number 21V880000

2019 Ram 5500 | 2020 Ram 2500 | 2020 Ram 4500 | 2020 Ram 3500 | 2020 Ram 5500 | 2019 Ram 3500 | 2019 Ram 4500 | 2019 Ram 2500 — Fuel system, diesel: delivery: fuel pump

Published November 12, 2021 · Recall initiated: November 12, 2021

Summary

NHTSA records recall 21V880000, published November 12, 2021. Recalling firm: Chrysler (FCA US, LLC); 2019 Ram 5500 | 2020 Ram 2500 | 2020 Ram 4500 | 2020 Ram 3500 | 2020 Ram 5500 | 2019 Ram 3500 | 2019 Ram 4500 | 2019 Ram 2500 — Fuel system, diesel: delivery: fuel pump.

What's the hazard

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

What to do

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

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Recall details

Brand
RAM
Model
5500
Manufacturer
Chrysler (FCA US, LLC)
Lot
2019 RAM 5500 | 2020 RAM 2500 | 2020 RAM 4500 | 2020 RAM 3500 | 2020 RAM 5500 | 2019 RAM 3500 | 2019 RAM 4500 | 2019 RAM 2500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Ram 5500 | 2020 Ram 2500 | 2020 Ram 4500 | 2020 Ram 3500 | 2020 Ram 5500 | 2019 Ram 3500 | 2019 Ram 4500 | 2019 Ram 2500 — Fuel system, diesel: delivery: fuel pump recalled?

Yes. NHTSA published recall 21V880000 on November 12, 2021. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

What should I do if I have this product?

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: 5500.

View official NHTSA notice(opens on nhtsa.gov)