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NHTSANHTSA · Vehicles·Recall number 21V882000

2019 Western Star 5700 | 2019 Western Star 4900 | 2019 Western Star 4700 | 2018 Western Star 4700 | 2018 Western Star 5700 | 2018 Western Star 4900 | 2017 Western Star 5700 | 2017 Western Star 4700 | 2017 Western Star 4900 | 2018 Western Star 6900 | 2019 Western Star 6900 | 2017 Western Star 6900 — Electrical system: wiring

Published November 15, 2021 · Recall initiated: November 12, 2021

Summary

NHTSA records recall 21V882000, published November 15, 2021 and initiated November 12, 2021. Recalling firm: Daimler Trucks North America, LLC; 2019 Western Star 5700 | 2019 Western Star 4900 | 2019 Western Star 4700 | 2018 Western Star 4700 | 2018 Western Star 5700 | 2018 Western Star 4900 | 2017 Western Star 5700 | 2017 Western Star 4700 | 2017 Western Star 4900 | 2018 Western Star 6900 | 2019 Western Star 6900 | 2017 Western Star 6900 — Electrical system: wiring.

What's the hazard

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.

What to do

Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.

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Recall details

Brand
WESTERN STAR
Model
5700
Manufacturer
Daimler Trucks North America, LLC
Lot
2019 WESTERN STAR 5700 | 2019 WESTERN STAR 4900 | 2019 WESTERN STAR 4700 | 2018 WESTERN STAR 4700 | 2018 WESTERN STAR 5700 | 2018 WESTERN STAR 4900 | 2017 WESTERN STAR 5700 | 2017 WESTERN STAR 4700 | 2017 WESTERN STAR 4900 | 2018 WESTERN STAR 6900 | 2019 WESTERN STAR 6900 | 2017 WESTERN STAR 6900
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Western Star 5700 | 2019 Western Star 4900 | 2019 Western Star 4700 | 2018 Western Star 4700 | 2018 Western Star 5700 | 2018 Western Star 4900 | 2017 Western Star 5700 | 2017 Western Star 4700 | 2017 Western Star 4900 | 2018 Western Star 6900 | 2019 Western Star 6900 | 2017 Western Star 6900 — Electrical system: wiring recalled?

Yes. NHTSA published recall 21V882000 on November 15, 2021. Reported hazard: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.

What should I do if I have this product?

Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: WESTERN STAR. Model: 5700.

View official NHTSA notice(opens on nhtsa.gov)