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NHTSANHTSA · Vehicles·Recall number 21V929000

2021 Nova Bus Lfs — Electrical system: software

Published November 26, 2021 · Recall initiated: November 26, 2021

Summary

NHTSA records recall 21V929000, published November 26, 2021. Recalling firm: Nova Bus (US) Inc.; 2021 Nova Bus Lfs — Electrical system: software.

What's the hazard

Nova Bus (US) Inc. (Nova) is recalling certain 2021 LFS buses. The vehicle multiplex software may unexpectedly cause the door system electronic control module (ECM) to open and close the rear passenger door when the bus stops.

What to do

Nova Bus will provide instructions for how to update the vehicle multiplex and door system ECM software, and install a hardware dedicated wire kit, free of charge. Owner notification letters were mailed December 15, 2021. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5220/5221/5222.

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Recall details

Brand
NOVA BUS
Model
LFS
Manufacturer
Nova Bus (US) Inc.
Lot
2021 NOVA BUS LFS
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 Nova Bus Lfs — Electrical system: software recalled?

Yes. NHTSA published recall 21V929000 on November 26, 2021. Reported hazard: Nova Bus (US) Inc. (Nova) is recalling certain 2021 LFS buses. The vehicle multiplex software may unexpectedly cause the door system electronic control module (ECM) to open and close the rear passenger door when the bus stops.

What should I do if I have this product?

Nova Bus will provide instructions for how to update the vehicle multiplex and door system ECM software, and install a hardware dedicated wire kit, free of charge. Owner notification letters were mailed December 15, 2021. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5220/5221/5222.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: NOVA BUS. Model: LFS.

View official NHTSA notice(opens on nhtsa.gov)